AI – APCO International

APCO Hosts a Public Safety Communications Event With PSBTA

rileyc — Thu, 27 Mar 2025 19:38:33 +0000

On March 18-19, APCO International hosted a special event with the Public Safety Broadband Technology Association (PSBTA) in Washington, DC that focused on public safety’s use of 4.9 GHz and Artificial Intelligence (AI). Attendees gathered to discuss innovations and evolutions in public safety communications technologies, and they heard from speakers in the public safety communications industry from the emergency communications centers (ECCs) themselves to industry partners.

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The Expanded Emergency Response Ecosystem

Lauren Larson — Mon, 12 Aug 2024 19:37:55 +0000

Representatives from the National Telecommunications and Information Administration (NTIA) led a session on the Expanded Emergency Response Ecosystem, which highlighted the comprehensive vision of next generation 9-1-1 (NG9-1-1) and how emergency communications centers (ECCs) can benefit from this vision.

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Artificial Intelligence for Training

Lauren Larson — Mon, 12 Aug 2024 19:37:55 +0000

APCO Adjunct Instructor Charles Vitale, from Rochester, NY, captivated his audience in this session by demonstrating how useful AI can be in an ECC training program, noting especially how artificial intelligence can help a trainer or manager who is suffering from a lack of time to accomplish tasks due to reduced staffing.

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Chatbot 9-1-1

Lauren Larson — Thu, 12 Jan 2023 20:56:52 +0000

One technology being considered is chatbots — or bots — for non-emergency calls and for assistance during significant events.

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AI Is Coming: Will I Still Have A Job?

keith — Thu, 27 Feb 2020 17:34:03 +0000

[Originally published in the March/April 2020 PSC magazine.] By Suzanne Ladd, Senior Program Manager for Seminole County Fire/EMS Emergency Communications It’s really hard to believe that it was just 51 years ago when the first 9-1-1 call was made in the United States in Haleyville, Alabama. At that time, this was innovation and just the beginning […]

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